Response Times

If your IT is critical to your business functioning you may require a guaranteed call out or response time. This can be agreed by arrangement and a charge applied accordingly.

For all businesses and individuals on a monthly contract with Blue Circle IT, their call outs are prioritised as part of the contract agreement.

Where businesses purchase the hourly ad hoc support, Blue Circle IT will respond as fast as possible and will always provide an honest response as to the likely time frame.



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